Customer Service Representative

Job Overview

Key Responsibilities:

• Handle inbound calls (assist customers with inquiries and service sign-ups)

• Schedule and manage cleaning appointments efficiently

• Support the CEO with administrative tasks (including communication, invoicing, and more)

• Deliver exceptional customer service

Qualifications:

• Strong verbal communication skills in English

• Experience in customer service, ideally in a similar role

• Excellent organizational skills and attention to detail

• Ability to work independently during US business hours

• Proficiency in basic office software (Microsoft Office, Google Suite)